FAQ

Dead pixel questions, answered

Ten questions that come up before every repair attempt, with the short answer first and the nuance after.

Can a dead pixel be fixed?

A truly dead pixel — one that stays black on every background — is a hardware failure and cannot be fixed with software. A stuck pixel, which stays lit in one color, can sometimes be revived by cycling it rapidly. That is what the fixer does.

How long should I run the stuck pixel fixer?

Twenty minutes is a reasonable first attempt. If nothing changes, run it for another twenty with a different pattern. Most successes happen within the first hour. Beyond that, the odds drop sharply and it is time to consider warranty.

Is a stuck pixel the same as a dead pixel?

No. A stuck pixel still receives power and is frozen on one color, usually red, green, blue or white. A dead pixel receives no power and stays black. Stuck pixels are the ones with a realiztic chance of repair.

Can the fixer damage my screen?

The fixer only changes colors on the display, which is what the panel does during normal use. It does not touch the hardware, overdrive the backlight or write anything to the panel. The real risk is discomfort from flashing light, so take breaks and avoid it if you are photosensitive.

Does it work on phones, tablets and TVs?

Yes, as long as the browser can display the page. On a phone or tablet, use the fixed-position test screen and rotate to landscape for better coverage. On a TV, open the site from the built-in browser or cast a browser tab, then run the test full screen.

Why did the pixel come back after a while?

Recurrence is common, especially on older panels. The underlying cell is marginal, so the same conditions that locked it the first time can lock it again. Running the protocol again often works, but repeated failures usually mean the panel is degrading.

Will a dead pixel spread?

A single dead pixel does not spread by itself. However, the same manufacturing or environmental cause can produce more defects over time. A growing cluster or a line of dead pixels is a different fault and should be treated as a warranty issue.

How many dead pixels before a warranty claim?

It depends on the manufacturer and the panel class. Premium displays often allow zero bright pixels in the first month, while budget panels may accept several. Check your model's pixel policy and photograph the defect on black before contacting support.

Do dead pixels fix themselves?

Occasionally a stuck pixel relaxes on its own, especially after the display has been off for a while. A genuinely dead pixel does not. If a dot disappears after a night with the screen off, it was probably stuck rather than dead.

Is PixelRecovery free?

Yes. Every tool runs in your browser at no cost and without an account. The site is supported by advertising, and the tools work the same whether ads are displayed or blocked.

Still not sure what you have?

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